XADM: Exchange Server Setup Stops When You Stop the System Attendant Service

ID: Q246286

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

While you are installing Microsoft Exchange Server 5.5, the installation process may halt when Setup attempts to stop the System Attendant service. The following error messages may appear:

The requested control is not valid for this service.
Microsoft Windows NT ID NO: 0xc002041c

Microsoft Exchange Server was interrupted before the new software was fully installed. You can run Exchange setup in its entirety at another time.

When you try to stop the service manually, the following error message may appear:

The requested pause or stop is not valid for this service.

WORKAROUND

To work around this behavior, completely remove and then reinstall Exchange Server.

MORE INFORMATION

When you remove Exchange Server, you may need to delete some registry keys. For instructions, please see the following article in the Microsoft Knowledge Base:

Q154178 Steps to Remove Exchange Server Completely

Additional query words: SA

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbprb