XFOR: Internet Messages from Lotus Notes to Exchange Server Need Address Format of SMTP_ADDRESS@DOMAIN

• Microsoft Exchange Server, version 5.5 SP3

SYMPTOMS

In an environment where Internet mail from Lotus Notes is configured to go to Exchange Server, a message from Lotus Notes using a default Request for Comments (RFC) 822 format (for example: username@domainname.com) comes across the Exchange Notes Connector as NOTES:username@domainname.com.

Because the message does not have the @Exchange information showing that it is destined for the Exchange Server organization, the message is returned to Lotus Notes rather than transferred to the Internet Mail Service for delivery. After the message loops between Exchange Server and Notes three or four times, Notes recognizes that the message is stuck, and generates a non-delivery report (NDR) for the message to the user.

CAUSE

Messages sent from Lotus Notes through Exchange Server to the Internet require an address format of SMTP_address@Exchange so that Exchange Server knows that the message is destined for the Internet Mail Service. For example, the Lotus Notes destination address of username@domainname.com needs to be addressed as username@domainname.com@Exchange (where Exchange is the Notes foreign domain name of the Exchange Notes Connector.)

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 3.

Additional query words:

Keywords : exc55sp3
Version : winnt:5.5 SP3
Platform : winnt
Issue type : kbbug