XADM: NDR After You Delete a User from a Distribution List in Other Site

• Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3

SYMPTOMS

When a user sends a message to a Microsoft Exchange Server distribution list (DL), the user may receive the following non-delivery report (NDR) for one or more recipients:

Your message did not reach some or all of the intended recipients.
Subject: TEST
Sent: 10/10/99
The following recipient(s) could not be reached: /o=Organization/ou=Site/cn=RECIPIENTS/cn=Mailbox
The message was undeliverable because the recipient specified in the recipient postal address was not known at this address
MSEXCH:MSExchangeMTA:Site:ComputerName

CAUSE

This may occur if the recipient was a member of a distribution list in another site and was recently deleted from this DL. The DL is located on a server in a site that is different from the site on which the user is hosted.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words:

Keywords : exc55 exc55sp1 exc55sp2 exc55sp3
Version : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Platform : winnt
Issue type : kbbug