XCLN: Mapped Drive Letter Path Changes to UNC Path

• Microsoft Outlook Windows 95/98 client, versions 8.04, 8.5, 9.0
• Microsoft Outlook Windows NT client, versions 8.04, 8.5, 9.0

SYMPTOMS

When you use a mapped drive letter in the pathname to a file such as an AutoArchive .pst file, the path to the file changes from drive:\folder\Archive.pst to \\Servername\Sharename\Archive.pst. You can see this change when you use Browse to locate the file and then click OK.

CAUSE

The file you are working with is being saved to a distributed file system (Dfs) volume. With Dfs, you can create a single directory tree that includes multiple file servers and file shares in a group, division, or enterprise.

WORKAROUND

To work around the issue you can do one of the following:

• To retain the mapped drive letter name, save the file to a non-Dfs volume.



• Do not use the Browse button to locate the folder. Instead, manually type the path name of the location where you want to save the file. For example:




g:\folder\archive.pst

Additional query words:

Keywords :
Version : WINDOWS:8.04,8.5,9.0
Platform : WINDOWS
Issue type : kbprb