XCLN: The From Field Is Pre-populated When You Reply to Mail Received By Shared Mailbox

• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0
• Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

When you attempt to reply to a message on a shared mailbox to which you have been given Reviewer permissions, but not "Send on Behalf of" permissions, a reply form opens with the From field pre-populated. When you click the Send button, you receive the following error message:

You do not have the permission to send the message on behalf of the specified user.

CAUSE

This behavior is by design.

WORKAROUND

There are two workarounds for this problem:

• Request your Exchange Server administrator to give you "Send On Behalf Of" permissions on the shared mailbox.



• When the reply form opens, delete name or names in the pre-populated From field, and then click Send.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q234696 XCLN: How to Set Up 'Send on Behalf Of' Permissions

Additional query words:

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform : WINDOWS
Issue type : kbprb