XCLN: Exchange Clients Get No Results Querying the Exchange Server 5.5 Information Store on BCC Address Properties

ID: Q248234


The information in this article applies to:
  • Microsoft Exchange Server, version 5.5
    on the following platforms: Alpha, NT


SYMPTOMS

If you use a Microsoft Exchange Client to query the information store on Bcc address properties, the query does not yield any results. This is expected behavior, unless you view items that are in the Sent Items folder on the information store, or any other "pre-send" messages, such as drafts or messages that are moved from the Sent Items folder to other folders. Exchange Server 5.5 does not provide results for a query if the query is based on the Bcc address property.


CAUSE

This behavior was originally implemented based on overly stringent security decisions.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Information store

Filename Version
Store.exe 5.5.2651.32

The following files are available for download from the Microsoft Download Center. Click the file names below to download the files:
x86: Q248838engi.exe
Alpha: Q248838enga.exe
For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address
http://www.microsoft.com/downloads/search.asp
and then click How to use the Microsoft Download Center.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words:

Keywords : exc55 exc55sp1 exc55sp2 exc55sp3
Version : winnt:5.5
Platform : winnt
Issue type : kbbug


Last Reviewed: January 27, 2000
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