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SYMPTOMSOutlook 2000 is open and you send a Microsoft Word document to a mail recipient using the Send To and Mail Recipient options on the Word File menu. If you cancel the process and decide to save the document, that document becomes a mail message. CAUSEThis occurs as the file is saved, the message header is added to it. RESOLUTIONTo avoid the behavior described in the "Symptoms" section, when you are prompted to save the document, choose not to. However, if you have already chosen to save the file, when you open it again, it looks like a mail message. You can return the mail message to a Word document format by using either of the two following methods:
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Last Reviewed: January 7, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |