XFOR: Notes Dirsync Does Not Catch All Changes While Using Mapping Rules

ID: Q249878

The information in this article applies to:

Microsoft Exchange Server, version 5.5 SP3

SYMPTOMS

When you modify the Mapnotes.tbl file to send custom attributes in Exchange Server to the Lotus Notes "children" field, the data may not be replicated over if the user already exists in Notes. You must first delete the Exchange Server user from the Notes Address Book and perform a full reload from Exchange Server to Notes to successfully force the data to replicate over to Notes.

CAUSE

During directory synchronization (dirsync) from Exchange Server to Notes, if a new field appears in the mapping rules that was previously non-existent in Notes, the Notes entry is not updated at all. This requires a full reload from Exchange Server to Notes to successfully force the data to replicate over to Notes.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: Notesmc

File name	Version
Dxanotes.dll	5.5.2651.67

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 3.

Additional query words:

Keywords : exc55sp3
Version : winnt:5.5 SP3
Platform : winnt
Issue type : kbbug