PRB: Run-Time Error R6915 - DOSX16: Unhandled Exception

ID: Q135337

The information in this article applies to:

• Microsoft Visual FoxPro for Windows, version 3.0

SYMPTOMS

The Help Compiler (HC31.EXE or HC35.EXE) that comes with Visual FoxPro and FoxPro for Windows version 2.6 Professional Edition can, on occasion, return an error not documented by the Help Compiler. The error is:

   Run-Time error R6915 - DOSX16: Unhandled Exception

CAUSE

This error is caused by the configuration of the computer. It may be a memory conflict or a device driver or TSR (Terminate and Stay Resident) program.

RESOLUTION

The solution to the problem is to "clean boot" the computer. This means restarting the computer with a minimal CONFIG.SYS and AUTOEXEC.BAT and removing all unnecessary drivers and TSRs from the AUTOEXEC.BAT file.

MORE INFORMATION

For more information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q111263
   TITLE     : PRB: Causes of DX1020 or R6915 Unhandled Exception Error

   ARTICLE-ID: Q95314
   TITLE     : How to Perform a "Clean Boot" for FoxPro

   ARTICLE-ID: Q124789
   TITLE     : How to Create a "Clean Boot" Disk to Troubleshoot Problems