Error Message Moving or Deleting Inbox Messages

ID: Q166752


The information in this article applies to:
  • Microsoft Windows CE version 1.0 for the Handheld PC


SYMPTOMS

When you attempt to move or delete a message from Inbox, you may receive one of the following error messages:

Can't move message.: Can't write message (Storage error 14)
-or-
Error deleting message.: Can't update message (Storage error 21)


CAUSE

This behavior occurs when there is not enough available storage memory on your Handheld PC (H/PC) to complete the operation.


RESOLUTION

To resolve this problem, follow these steps:

  1. Tap OK to close the error message.


  2. Tap the Start button, tap Settings, and then double-tap System.


  3. Tap the Memory tab, move the slider to the right to increase available storage memory, and then tap OK.


Additional query words: 1.00

Keywords : kberrmsg wince handheld
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type :


Last Reviewed: September 3, 1999
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