Pocket Outlook May Not Copy E-mail Messages Correctly

• Microsoft Windows CE Services version 2.1
• Microsoft Windows CE for the Handheld PC

SYMPTOMS

When you copy or move an e-mail message using Microsoft Pocket Outlook, an incomplete e-mail message, meeting request, or file attachment may be created.

CAUSE

This issue can occur if you copy or move an e-mail message when you are connected to your e-mail server and the "Include <n> lines of the message body" check box is selected in Pocket Outlook.

RESOLUTION

To resolve this issue, use the following steps:

1. Double-tap Inbox.



2. On the Service menu, tap Properties, tap Next, and then tap Next.



3. Tap "Full copy of all messages (slowest)."



4. Tap the Meeting Requests and File Attachments check boxes to select them, and then tap Finish.



5. Quit Pocket Outlook.

Additional query words: 2.00

Keywords : kbtool wince handheld pocketoutlook
Version : WINDOWS:2.1
Platform : WINDOWS
Issue type :