Cannot Open E-mail After Restoring a Handheld PC Backup

• Microsoft Windows CE Services versions 2.0, 2.1
• Microsoft Windows CE for the Handheld PC

SYMPTOMS

After you restore a backup on a Handheld PC (H/PC), you may not be able to open e-mail messages in the Inbox.

CAUSE

This behavior can occur if the e-mail messages on the H/PC are not linked to messages on your e-mail server.

RESOLUTION

To resolve this behavior, synchronize your H/PC with your desktop computer. To do so, use the following steps:

1. Connect your H/PC to your desktop computer.



2. Tap Start, tap Programs, tap Communication, and then tap ActiveSync.



3. Tap Sync Now, and then tap Disconnect.

Additional query words:

Keywords : kbtool wince handheld pocketoutlook
Version : WINDOWS:2.0,2.1
Platform : WINDOWS
Issue type :