Error Message: ActiveSync Not Responding on the Desktop Computer

• Microsoft Windows CE Services versions 2.0, 2.1
• Microsoft Windows CE for the Handheld PC

SYMPTOMS

When you run ActiveSync on your Handheld PC (H/PC), you may receive the following error message:

ActiveSync not responding on the desktop computer.

CAUSE

This behavior can occur if Syncmgr.exe is not running on your desktop computer.

RESOLUTION

To resolve this behavior, start the Syncmgr program. To do so, use the following steps:

1. On your desktop computer, click Start, point to Find, and then click Files Or Folders.



2. In the Named box, type syncmgr.exe, and then click Find Now.



3. In the list of found files, double-click the Syncmgr.exe file, and then close the Find dialog box.

Additional query words:

Keywords : kbenv kberrmsg wince handheld
Version : WINDOWS:2.0,2.1
Platform : WINDOWS
Issue type :