Cannot Synchronize Handheld PC with Desktop Computer

ID: Q184066

The information in this article applies to:
  • Microsoft Windows CE Services versions 2.0, 2.1
  • Microsoft Windows CE for the Handheld PC

SYMPTOMS

When you attempt to synchronize your Handheld PC (H/PC) with a desktop computer, you may be unable to do so; no error message is displayed on either the H/PC or the desktop computer.


CAUSE

This behavior can occur if the H/PC is not configured to connect with a desktop computer.


RESOLUTION

To resolve this issue, follow these steps:

  1. Tap Start, tap Settings, and then tap Control Panel.


  2. Double-tap Communications.


  3. On the PC Connection tab, click the "Allow connection with desktop computer when H/PC is attached" check box to select it.


  4. Tap OK, and then close Control Panel.


NOTE: You may experience connectivity problems with Windows CE Services if you use third-party file transfer and connectivity software.

Additional query words: 1.00 hand held synch

Keywords : kbenv kbtool wince handheld kbimu
Version : WINDOWS:2.0,2.1
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 1, 1999
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