Cannot Connect to H/PC and Virtual Private Network at Same Time

• Microsoft Windows CE Services versions 2.0, 2.1
• Microsoft Windows CE for the Handheld PC
• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

When you attempt to connect to a Virtual Private Network (VPN) from a desktop computer connected to a Handheld PC (H/PC), you receive the following error message on the desktop computer:

Error 645: Dial-up adapter is in use or is not responding properly. Disconnect other connections and try again. If this problem persists, shutdown and restart your computer.

Your Connection was dropped because there was no carrier detect signal. Your Serial cable or serial port hardware may not be communicating this signal properly. If you are using a modem, your call may have been dropped or you may need to reset your modem.

CAUSE

This behavior occurs because Microsoft Dial-Up Networking 1.2 only allows two active connections. A connection to a VPN uses two Dial-Up Networking connections: one for the Dial-Up Networking connection itself, and the other for the connection to the VPN. A Direct Cable Connection to an H/PC uses a Dial-Up Networking connection.

When you start a connection to a VPN, you cannot start an additional Dial-Up Networking or Direct Cable Connection. When you start a Direct Cable Connection, you cannot start a connection to a VPN.

RESOLUTION

To prevent this issue from occurring, either disconnect from the VPN before you connect the H/PC, or disconnect the H/PC before you connect to the VPN.

STATUS

This behavior is by design.

Additional query words: 1.00 hand held dun

Keywords : kbnetwork wince handheld kbimu
Version : WINDOWS:2.0,2.1,95
Platform : WINDOWS
Issue type : kbprb