Err Msg: An Error Occurred While Processing a Mobile Channel

• Microsoft Windows CE Services version 2.1
• Microsoft Windows CE for the Palm-size PC

SYMPTOMS

When you connect a Palm-size PC (P/PC) with a desktop computer, you may receive the following error message:

An error occurred while processing a Mobile Channel.

CAUSE

This issue can occur for any of the following reasons:

• The Channels component is not synchronized.



• Channels are not being given a high enough percentage of storage memory.



• There is not enough allocated storage memory or program memory.

RESOLUTION

To resolve this issue, use any of the following methods:

Manually Synchronize the P/PC with the Desktop Computer

1. On the desktop computer, click Start, point to Programs, point to Windows CE Services, and then click Mobile Devices.



2. On the Tools menu, click Synchronize Now.



3. Close the Mobile Devices window.

Increase the Percentage of Memory Allocated for Channels to Use

1. On the P/PC, tap Start, and then tap Channels.



2. Tap the command bar to show all menu names, and then tap Options on the View menu.



3. In the % Of Storage Memory box, tap or type the percentage of memory you want to allocate for Channels.



4. Tap OK.

Adjust the Memory Allocated for Storage and Programs

1. Tap Start, tap Settings, and then tap System.



2. On the Memory tab, move the Storage Memory/Program Memory slider to allocate more storage or program memory. If you move the Storage Memory/Program Memory slider to the right, you allocate more storage memory. If you move the Storage Memory/Program Memory slider to the left, you allocate more program memory.



3. Tap OK.

Additional query words: 2.00

Keywords : kbenv kberrmsg wince kbimu palmsize
Version : WINDOWS:2.1
Platform : WINDOWS
Issue type : kbprb