Synchronizing E-mail with Shortcut Deletes Original Desktop File

ID: Q187371

The information in this article applies to:

Microsoft Windows CE for the Handheld PC
Microsoft Windows CE for the Palm-size PC
Microsoft Windows CE Services version 2.1

SYMPTOMS

When you synchronize an e-mail message containing an attached file between a Handheld PC (H/PC) or Palm-size PC (P/PC) and a desktop computer, you may delete the original of the file that was attached to the e-mail message.

CAUSE

This behavior can occur if the e-mail file attachment is a shortcut to a file on the desktop computer and you do not have the latest version of the Outstore.dll file on the desktop computer.

RESOLUTION

To resolve this problem, download and install the Outstore.exe update file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.

MORE INFORMATION

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

Outstore.exe

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

Additional query words: 2.00 hand held ppc inbox outlook email

Keywords : wince handheld pocketoutlook kbimu palmsize
Version : WINDOWS:2.1
Platform : WINDOWS
Issue type : kbprb