Graphics Lost When You Convert a Pocket Word Document to HTML

ID: Q190479


The information in this article applies to:
  • Microsoft Pocket Word, version 2.0
  • Microsoft Windows CE version 2.0 for the Handheld PC
  • Microsoft Windows CE Services versions 2.0, 2.1


SYMPTOMS

When you convert a Microsoft Pocket Word document to Hypertext Markup Language (HTML) format on a desktop computer, any graphics contained in the document may be lost.


CAUSE

This behavior can occur if a converter included in Microsoft Office 97 is missing or damaged.


RESOLUTION

To resolve this issue, download and install Microsoft Office 97 Service Release (SR-1) Patch. For information about how to download and install Office 97 SR-1, please visit the following Microsoft Web site:

http://www.microsoft.com/office

Additional query words: 2.00 2.10 hand held conversion images missing

Keywords : kbenv wince handheld pocketword kbimu
Version : WINDOWS:2.0,2.1
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 25, 1999
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