Windows Messaging Update Prompts for Disk Number 2

ID: Q192312

The information in this article applies to:

Microsoft Windows CE Services version 2.1

SYMPTOMS

When you are installing the Microsoft Windows Messaging Update from the Microsoft Windows CE Services 2.1 CD-ROM, you may be prompted with the following message:

Insert the CD-ROM disk labeled: 'Windows Messaging Disk 2' into drive <CD-ROM drive>:

You cannot redirect Setup to look elsewhere for the files. You must cancel the installation, which results in the message "Windows Messaging Setup was not completed successfully."

CAUSE

The .inf file on the Windows CE Services 2.1 CD-ROM incorrectly prompts for disks instead of pointing to the Disk 2 and Disk 3 folders in the Microsoft Exchange Update folder.

RESOLUTION

To resolve this issue, copy the Microsoft Exchange Update folder from the Windows CE Services 2.1 CD-ROM to an empty folder on your hard disk and then modify the Wmsset.inf file to point to the proper location of the installation files. To do this, follow these steps:

Copy the Microsoft Exchange Update folder (Floppy\Microsoft Exchange Update) from the Windows CE Services 2.1 CD-ROM to an empty folder on your hard disk.

Using Notepad, edit the [Source Media Descriptions] section of the Wmsset.inf file in the Microsoft Exchange Update\Disk1 folder to reflect the following lines:


      "1","Windows Messaging Disk 1","wmsset1.cab","."
      "2","Windows Messaging Disk 2","wmsset2.cab","..\disk2"
      "3","Windows Messaging Disk 3","wmsset3.cab","..\disk3"

Save the changes and then quit Notepad.

Run Setup from the Microsoft Exchange Update\Disk1 folder on the hard disk.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows CE Services version 2.1.

Additional query words:

Keywords : kbsetup wince
Version : WINDOWS:2.1
Platform : WINDOWS
Issue type : kbprb