How to Troubleshoot a Gameport Joystick
ID: Q141854
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The information in this article applies to:
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Microsoft SideWinder 3D Pro, version 1.0
SUMMARY
This article describes troubleshooting steps you can use if there is no
response from your joystick, there is no Joystick tool in Control Panel,
or Device Manager reports the following status:
The device is not present, not working properly, or does not have
all its drivers installed.
Code 10
MORE INFORMATION
If the Gameport Joystick is not detected by Microsoft Windows, or Device
Manager reports that the device is not present, not working properly, or
does not have all its drivers installed, or there is no response from the
joystick, follow these steps:
- Start the computer without the Config.sys and Autoexec.bat files as real-mode device drivers may conflict with the Windows 95/98 drivers and may disable the port.
To start the computer without the Config.sys and Autoexec.bat files, follow these steps:
- Use the appropriate method below for your version of Windows.
Microsoft Windows 95
Restart your computer. When you see the "Starting Windows
95" message, press the F8 key, and then choose Step-By-Step
Confirmation from the Startup menu.
Microsoft Windows 98
Restart your computer, press and hold down the CTRL key after
your computer completes the Power On Self Test (POST), and then
choose Step-By-Step Confirmation from the Startup menu.
- Press ENTER.
- Press Y to confirm loading everything EXCEPT the following:
- Process your startup device file (Config.sys)
- Process your startup configuration file (Autoexec.bat)
- Press N so that these two lines do not load.
- Remove the Gameport Joystick from Device Manager and then add it.
- Click Start, point to Settings, and then click
Control Panel.
- Double-click System, and then click the Device
Manager tab.
- Double-click Sound, Video And Game Controllers.
- Check for a Gameport Joystick. If one exists, click it, and
then click Remove.
- Click OK.
- Click Close.
To add the Gameport Joystick, or if there is no Gameport Joystick entry,
run the Add New Hardware tool in Control Panel. If the Gameport Joystick
device is not detected automatically, you can add it manually.
To use the Add New Hardware Wizard detect the Gameport Joystick, follow
these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Add New Hardware, and then follow the
instructions on the screen.
If the joystick is not detected, manually add the Gameport Joystick
driver. To do this, follow these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Add New Hardware.
- Click No, and then click Next.
- In the Hardware Types list, click Sound, Video And Game
Controllers, and then click Next.
- In the Manufacturers box, click Microsoft. In the
Models box, click Gameport Joystick, and then click
Next.
- Click Next.
- Click Finish.
- When you are prompted to restart the computer, click
Yes.
- Make sure the Gameport Joystick is working at the MS-DOS level. To do
this, attempt to use the joystick in an MS-DOS-based program. Refer
to the program's documentation for information about how to configure
the joystick.
- Refer to the sound or game card's documentation to verify that the
jumpers on the card are set correctly. The game port may be disabled
if the jumpers are set incorrectly.
Game ports are often enabled or disabled by setting jumpers on the
card. You may need to open the computer and verify the jumper settings
on the card to make sure the game port is enabled. Consult the card's
documentation for the correct settings.
If the sound or game card is software configurable, you may be able
to enable or disable the game port by running the card's configuration
utility. Consult the card's documentation for additional information.
- Verify that only one game port or game card is enabled in the computer at one time.
You can verify the number of game ports that are installed in your
computer by taking note of the number of 15-pin female connectors at
the back of your computer.
There can be only one game port enabled in a computer at one time.
Two or more game ports enabled in a computer conflict with each other
because all game ports reside at the same I/O address (0201).
The only way you can eliminate such a conflict is to disable one of
the game ports, typically by changing a jumper setting on one of the
cards, or by removing the conflicting card from the computer. Refer
to your hardware documentation or manufacturer for instructions.
Cards that typically have game ports are:
- Sound cards
- Multi-I/O cards
- Video cards
- Dedicated game cards
- Verify that there are no devices inside the computer other than
the game port that use an I/O address of 0201.
Any other card in the computer using this I/O address conflicts
with the game port. To eliminate such a conflict, change the I/O
address of the conflicting card. Cards that may conflict include:
- Modems
- Scanner controller cards
- CD-ROM controllers cards
For information about how to change a card's I/O address, please
refer to the card's documentation or manufacturer.
To determine if there is a device inside the computer using an I/O
address of 0201, view the resources used in the computer with Device
Manager, and verify the settings of the hardware devices inside the
computer.
To view the resources used in the computer with Device Manger, follow
these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click System, and then click the Device
Manager tab.
- Click Computer in the device list, and then click
Properties.
- Click Input/Output (I/O), and then scroll down to the
0201-0201 entry. Take note of the device using this I/O
address.
If a device is using this setting, you must change the I/O address
used by the device or remove the device from the computer.
To verify the settings of devices inside your computer, you must
either open the computer and verify the jumper settings, or run the
configuration utility for devices that are software configurable.
- If Windows still does not detect the game port, or Device Manager
displays an error status for the Gameport Joystick, there may be a
problem with the hardware itself. You may need to contact the
manufacturer of the card for assistance.
REFERENCES
For more information about solving problems related to SideWinder Game
Controllers, use the SideWinder Game Controllers Troubleshooter located
at the following Microsoft Web site:
http://support.microsoft.com/support/hardware/sidewinder/swtshoot/
Additional query words:
side winder tshoot
Keywords : kbenv kbhw sidewinder kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbhowto
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