Joystick Does Not Work or You Do Not Feel Force Feedback Effects

ID: Q174437

The information in this article applies to:

Microsoft SideWinder Force Feedback Pro, version 1.0
Microsoft SideWinder Force Feedback Wheel, version 1.0

SYMPTOMS

Your SideWinder Force Feedback game controller may not work, or it may work but you may not feel force feedback effects in your game.

RESOLUTION

If the SideWinder Force Feedback game controller is not working, or if it is working, but you do not feel force feedback effects in your game, the following troubleshooting tips may help you to identify and resolve the problem:

Make sure that you are running Windows 95/98 with:
- The latest version of your sound card's drivers installed.
- A Sound Blaster-compatible audio board with Game Port/MIDI port.
- A game that supports force feedback events.
For additional information about how to determine the sound card brand and model in Windows 95, please see the following article(s) in the Microsoft Knowledge Base:
Q172553 How To Determine Sound Card Brand and Model in Windows 95
If you have one of the following non-Sound Blaster-compatible sound cards, you must obtain a serial adapter in order to use the SideWinder Force Feedback Pro game controller:
- Mediatrix Audiotrix Pro
- Turtle Beach Tropez or Tropez Plus
Install the latest Microsoft SideWinder Game Controllers software.

For additional information about how to obtain the latest version of the SideWinder software, please see the following article in the Microsoft Knowledge Base:
Q179113 Availability of SideWinder Software Updates
NOTE: The serial adapter available from Microsoft will work only with certain sound cards, including the Mediatrix Audiotrix Pro and the Turtle Beach Tropez and Tropez Plus.

For more information about obtaining a serial adapter from Microsoft, please contact Microsoft Product Support Services.

In the United States, please call (425) 635-7040 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays.

In Canada, please call (905) 568-4494 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday, excluding holidays.

MORE INFORMATION

For additional information about about the serial adapter for SideWinder Force Feedback game controllers and how to connect it to your computer, please see the following article in the Microsoft Knowledge Base:

Q174439 Connecting the Serial Adapter to the Joystick

For more information about solving problems related to SideWinder Game Controllers, use the SideWinder Game Controllers Troubleshooter located at the following Microsoft Web site:

http://support.microsoft.com/support/hardware/sidewinder/swtshoot/

Additional query words: side winder joy stick feed back game device

Keywords : kbenv kbhw kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbinfo