SideWinder Status Is "Not Connected" When Using Diamond Sound Card

• Microsoft SideWinder Force Feedback Pro, version 1.0
• Microsoft SideWinder Force Feedback Wheel, version 1.0
• Microsoft SideWinder FreeStyle Pro, version 1.0
• Microsoft SideWinder 3D Pro, version 1.0
• Microsoft SideWinder game pad, version 1.0
• Microsoft SideWinder Precision Pro, version 1.0
• Microsoft SideWinder Game Device software version 2.0

SYMPTOMS

When you open the Game Controllers tool in Control Panel, you may see the following message in the Status column:

Not Connected

CAUSE

This behavior can occur if you use a digital game controller that is connected to a Diamond Multimedia Monster sound card game port.

RESOLUTION

To resolve this issue, follow these steps:

1. Download the latest Diamond driver from the following Diamond Web site:

   http://www.diamondmm.com/products/drivers/monster-sound.html

   Test to see if the issue is resolved. If the issue continues to occur, proceed to the next step.



2. Download the latest Microsoft SideWinder Game Controller software.
   
   Test to see if the issue is resolved. If the issue continues to occur, proceed to the next step.
   
   For information about how to download SideWinder Game Controller software updates, please see the following article in the Microsoft Knowledge Base:




Q162548 Availability of SideWinder Software Updates

3. If you use a SideWinder 3D Pro, configure the game controller to use CH Flightstick Pro mode. This is an analog mode.
   
   For more information about CH Flightstick Pro mode, please see the following article in the Microsoft Knowledge Base:




Q168933 3D Pro Err Msg: Your Gaming Device Is Not Connected Correctly

MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For additional information about how to solve problems related to SideWinder Game Controllers, use the SideWinder Game Controllers Troubleshooter located at the following Microsoft Web site:

http://support.microsoft.com/support/hardware/sidewinder/swtshoot/

Additional query words: 1.00 2.00 side winder gamepad swff swpp thrust master

Keywords : kb3rdparty kbhw sidewinder kbimu
Version : WINDOWS:1.0,2.0
Platform : WINDOWS
Issue type : kbprb