SideWinder Does Not Function Properly with Sound Blaster Card

• Microsoft SideWinder 3D Pro, version 1.0
• Microsoft SideWinder Force Feedback Pro, version 1.0
• Microsoft SideWinder game pad, version 1.0
• Microsoft SideWinder Precision Pro
• Microsoft SideWinder Game Device software versions 1.5, 2.0

SYMPTOMS

When you connect a Microsoft SideWinder game controller to the game port on a Creative Labs Sound Blaster sound card, you may experience one or more of the following symptoms:

• You cannot select the game controller in the Game Controllers tool in Control Panel.



• You cannot properly calibrate the game controller.



• The game controller does not function properly when you play a game.

CAUSE

This behavior can occur if you are using outdated sound card drivers or if the sound card drivers are missing or damaged.

RESOLUTION

To resolve this issue, follow these steps:

1. Download the latest drivers for your sound card from the following Creative Labs Web site:




http://support.soundblaster.com/files/download.asp

2. Copy the downloaded file to a blank, formatted floppy disk, and then double-click the file to extract the necessary files.



3. To install the updated sound card drivers, follow the instructions in the Readme.txt file on the floppy disk.



4. Install the Microsoft SideWinder Game Controllers version 3.02 software.
   
   For additional information about how to obtain the latest version of the SideWinder Game Controllers software, please see the following article in the Microsoft Knowledge Base:




Q162548 Availability of SideWinder Software Updates

5. Click Start, point to Settings, and then click Control Panel.



6. Double-click System.



7. Click the Device Manager tab.



8. Click the PLUS SIGN (+) next to Sound, Video And Game Controllers to expand the branch.



9. Under Sound, Video, And Game Controllers, click Gameport Joystick, click Remove, and then click OK.



10. Repeat step 9 to remove all of the devices listed under Sound, Video And Game Controllers. When you are finished, click Close.



11. Close Control Panel.



12. Click Start, point to Find, and then click Files Or Folders.



13. In the Named box, type ctresv.inf sb16awe.inf upddrv95.inf, and then click Find Now.



14. On the Edit menu, click Select All.



15. Press the DELETE key, and then click OK.



16. Close all open windows on the desktop.



17. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK.



18. At the command prompt, type each of the following commands, and then press ENTER after you type each command. Press Y when you are prompted to confirm the deletion of the files.
    
    NOTE: Some of these files may not be present.




   cd\windows
   del awe*.*
   cd system
   del sb*.*
   del wfm*.*
   del cifman.*
   del cspman.dll
   cd..
   cd sysbckup
   del sb*.*
   del wfm*.*
   del cifman.*
   del cspman.dll 

19. Type win, and then press ENTER.

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Add New Hardware.



3. Click Next, click Yes, and then click Next.

1. Insert the floppy disk that contains the updated drivers into the floppy disk drive, and then click Have Disk.



2. In the Copy Files From box, type a:\, and then click OK.



3. When Windows completes installing the drivers, eject the floppy disk, and then restart the computer when you are prompted to do so.

MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: side winder joy stick gamepad forcefeedback audio adapter fs98

Keywords : kb3rdparty kbhw sidewinder kbimu
Version : WINDOWS:1.0,1.5,2.0
Platform : WINDOWS
Issue type : kbprb