Fatal Exception When You Connect SideWinder Precision Pro

ID: Q192901

The information in this article applies to:

Microsoft Digital Sound System 80 version 1.0
Microsoft SideWinder Dual Strike, version 1.0
Microsoft SideWinder FreeStyle Pro, version 1.0
Microsoft SideWinder Game Pad Pro, version 1.0
Microsoft SideWinder Precision Pro
Microsoft SideWinder Precision Racing Wheel, version 1.0
Microsoft Windows 98

SYMPTOMS

When you connect a second Universal Serial Bus (USB) device to the USB port on your computer while the computer is running, you may receive an error message on a blue screen similar to the following:

A fatal exception 0E has occurred at 0028:FF027A60 in VXD HIDCLASS(01)+00000F40. The current application will be terminated.

If you connect a second USB device to the USB port while the computer is turned off, you may receive the following error message when you start the computer:

Fatal exception in Windows. You must restart your computer.

CAUSE

This behavior can occur if your computer or motherboard does not properly support USB.

RESOLUTION

To resolve this issue, contact your computer or motherboard manufacturer to inquire about the hardware configuration on your computer.

For information about how to contact your computer or motherboard manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: game controller joystick gaming speakers

Keywords : kbenv kberrmsg kbhw swpp kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb