SideWinder Precision Pro USB: Game Controllers Tool Reports Status as Not Connected

ID: Q216096


The information in this article applies to:
  • Microsoft SideWinder Precision Pro


SYMPTOMS

When you connect the Microsoft SideWinder Precision Pro joystick to the Universal Serial Bus (USB) port on your computer, the Game Controllers tool in Control Panel may report a status of Not Connected for the SideWinder Precision Pro.


CAUSE

This behavior can occur if the USB components are not installed properly on your computer.


RESOLUTION

To resolve this behavior, remove and reinstall the USB components. To do this, follow these steps:

  1. Click Start, click Settings, and then click Control Panel.


  2. Double-click System.


  3. Click the Device Manager tab.


  4. Click the PLUS SIGN (+) next to Universal Serial Bus Controller to expand the branch.


  5. Click to select each device listed in the Universal Serial Bus Controller branch, and then click Remove. Continue until the Universal Serial Bus Controller branch is empty.

    NOTE: You can only remove one device at a time.


  6. Shut down and turn off your computer.


  7. Turn on your computer. Windows automatically redetects your hardware and installs the appropriate device drivers.

    NOTE: You may be prompted to insert your Microsoft Windows 98 CD-ROM.


  8. Click Start, click Settings, and then click Control Panel.


  9. Double-click Game Controllers, and then check the status of the Microsoft SideWinder Precision Pro joystick.

    NOTE: If the Microsoft SideWinder Precision Pro does not appear in the list of game controllers, click Add, click to select the SideWinder Precision Pro in the list of game controllers, and then click OK.



MORE INFORMATION

For additional information about USB devices in Windows 98, please see the following articles in the Microsoft Knowledge Base:

Q189076 SideWinder USB Game Controllers: Minimum System Requirements

Q191772 USB Devices May Not Be Detected by Windows 98

Q191849 Game Does Not Detect USB Game Controllers

Additional query words: side winder swpp gaming device

Keywords : kbenv kbhw swpp kbimu
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 25, 1999
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