MNK Pro: Default E-mail Program Is Not Detected by IntelliType Software

ID: Q232440


The information in this article applies to:
  • IntelliType Pro, version 1.0
  • Microsoft Internet Keyboard, version 1.0
  • Microsoft Internet Keyboard Pro, version 1.0
  • Microsoft Natural Keyboard Pro version 1.0


SYMPTOMS

Your default e-mail program may not appear in the list of e-mail programs detected by the Microsoft IntelliType Pro software.


CAUSE

This behavior can occur if either of the following e-mail programs is your default e-mail program:

  • America Online AOL Mail, version 2.5


  • America Online AOL Mail, version 3.0


RESOLUTION

To resolve this issue, upgrade to America Online AOL Mail version 4.0 or later.

NOTE:The Microsoft Natural Keyboard Pro and Microsoft IntelliType Pro software require America Online AOL Mail version 4.0 or later for the Internet Hot Keys to work properly.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1.00 mnkpro america online

Keywords : kb3rdparty kbhw kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 1, 1999
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