MNK Pro: Media Hot Keys Do Not Work Correctly

ID: Q235923


The information in this article applies to:
  • Microsoft IntelliType Pro software, version 1.0
  • Microsoft Natural Keyboard Pro version 1.0
  • Microsoft Internet Keyboard Pro, version 1.0


SYMPTOMS

When you press one of the following media Hot Keys on the Microsoft Natural Keyboard Pro, the Hot Key may not work correctly:

  • Play/Pause
  • Stop
  • Prev Track
  • Next Track
This issue can occur even if the following media Hot Keys work correctly:
  • Volume
  • Mute


CAUSE

This behavior can occur if the following conditions are true:

  • The media player you are using is Voyetra AudioStation 32.


  • You are using a Microsoft Windows NT 4.0-based computer.


RESOLUTION

To work around this issue, use the AudioStation 32 utility to control audio playback.

To start the AudioStation 32 utility, click Start, point to Programs, and then click AudioStation 32.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Natural Keyboard Pro, version 1.0.

Additional query words: 1.00 mnkpro nothing happens change stops forward reverse

Keywords : kbhw kbinterop intellitype kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: November 4, 1999
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