MNK Pro: Cannot Use Internet Hot Keys to Start Internet Browser

ID: Q236835

The information in this article applies to:

IntelliType Pro, version 1.0
Microsoft Internet Keyboard, version 1.0
Microsoft Internet Keyboard Pro, version 1.0
Microsoft Natural Keyboard Pro version 1.0

SYMPTOMS

You may be unable to use the Internet Hot Keys on the Microsoft Natural Keyboard Pro to start your supported Internet browser or to navigate the Internet.

CAUSE

This behavior can occur if America Online AOL 3.0 is your default Internet browser.

RESOLUTION

To resolve this issue, upgrade to America Online AOL 4.0.

To work around this issue, sign on to America Online AOL before you attempt to use the Internet Hot Keys.

MORE INFORMATION

The Microsoft Natural Keyboard Pro and the Microsoft IntelliType Pro software support the Internet Hot Keys with America Online AOL version 4.0 and later.

For additional information about Internet browsers supported by the Natural Keyboard Pro and the IntelliType Pro software, click the article number below to view the article in the Microsoft Knowledge Base:

Q236827 MNK Pro: Summary of Supported Internet Browsers

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1.00 mnkpro web

Keywords : kb3rdparty kbhw kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb