MNK Pro: Mute Hot Key Does Not Function Correctly

ID: Q237809


The information in this article applies to:
  • Microsoft IntelliType Pro software, version 1.0
  • Microsoft Natural Keyboard Pro version 1.0
  • Microsoft Internet Keyboard Pro, version 1.0


SYMPTOMS

When you press the Mute media Hot Key on the Microsoft Natural Keyboard Pro, the command may be ignored even though the on-screen display message appears.

All the other media hot keys function as expected.


CAUSE

This behavior can occur if you connect your speakers or headphones to the audio output jack on your CD-ROM drive.


RESOLUTION

To prevent this issue from occurring, connect your speakers or headphones to the line-out jack on your sound card.

If you are unable to listen to audio compact discs when your speakers or headphones are connected to the line-out jack on your sound card, connect a patch cable between the audio output jack on your CD-ROM drive and the line-in jack on your sound card to work around this issue.


MORE INFORMATION

You are also unable to use the volume control on the taskbar to mute CD audio if your speakers or headphones are connected directly to the audio output jack on your CD-ROM drive.

Additional query words: 1.00 mnkpro music silent plug

Keywords : kbhw kbsound kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 4, 1999
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