The information in this article applies to:
SYMPTOMSWhen you try to use the serial/mouse port compatible Microsoft Mouse (also called the Round Mouse Port PS/2 and Serial Version, FCC ID #C3KACB1 or #C3KMCB1) with the serial-to-PS/2 mouse port adapter on the PS/2 mouse port of a Compaq laptop or docking station, the following error message is displayed:
CAUSE
This error is caused by a loss in signal strength through the serial-to-
PS/2 mouse port adapter. Compaq has confirmed that this is a configuration
problem with its laptop and docking station computers and is not limited to
Microsoft mice.
WORKAROUNDTo use a Microsoft Mouse on the PS/2 mouse port of one these machines, you must use the Mouse Port Compatible Mouse rather than the Round Mouse Port PS/2 and Serial Version. Below are the FCC ID numbers of the Mouse Port Compatible Mouse.
MORE INFORMATIONThe products included here are manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ps2 expansion combination intelli point
Keywords : kb3rdparty intellipoint mouse kbimu |
Last Reviewed: August 9, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |