IntelliMouse Wheel Does Not Work After Installing F-Prot

ID: Q162999

The information in this article applies to:
  • Microsoft IntelliMouse version 1.0
  • Microsoft IntelliMouse TrackBall version 1.0
  • Microsoft IntelliPoint software version 2.0

SYMPTOMS

After you install F-Prot Professional for Windows 95 version 2.25, the IntelliMouse wheel may no longer function properly.


RESOLUTION

To work around this problem, restart Mswheel.exe. To do so, follow these steps:

  1. Press CTRL+ALT+DELETE to open the Close Program dialog box.


  2. Click Mswheel, and then click End Task.


  3. Click the Start button, and then click Run.


  4. In the Open box, type "mswheel.exe" (without the quotation marks), and then click OK.



STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


MORE INFORMATION

Mswheel.exe and Dvp95.exe are normally loaded from the Run key in the registry. For additional information about the Run key in the registry, see the following article in the Microsoft Knowledge Base:

Q156126 Troubleshooting Windows 95 Using Safe Mode
F-Prot Professional for Windows 95 is manufactured by Command Software Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: intelli point

Keywords : kb3rdparty kbhw intellipoint intellimouse mouse
Version : 1.00 2.00
Platform : WINDOWS
Issue type :


Last Reviewed: August 9, 1999
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