Computer Hangs Starting 16-Bit Lotus Notes

ID: Q177377

The information in this article applies to:

Microsoft IntelliPoint software versions 2.0, 2.0a
Microsoft IntelliMouse version 1.0

SYMPTOMS

When you start the 16-bit version of Lotus Notes, your computer may stop responding (hang).

CAUSE

This behavior can occur if you are using Microsoft IntelliPoint version 2.0 when you start the 16-bit version of Lotus Notes.

RESOLUTION

To resolve this behavior, install IntelliPoint version 2.1 or later. To obtain the latest version of IntelliPoint, please contact Microsoft Sales at (800) 360-7561. Make sure to have your product identification number (PID) ready when you call.

MORE INFORMATION

Lotus Notes is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query word: 1.00 2.00 2.00a

Additional query words:

Keywords : kb3rdparty intellipoint intellimouse mouse
Version : WINDOWS:1.0,2.0,2.0a
Platform : WINDOWS
Issue type :