IntelliPoint: Error When Scrolling in Compton's Encyclopedia

• Microsoft IntelliPoint software version 2.2

SYMPTOMS

When you attempt to scroll in Compton's 1996 Encyclopedia using the Microsoft IntelliMouse wheel, you may receive an application error.

This symptom only occurs on computers running Microsoft Windows NT 4.0.

CAUSE

This behavior can occur because Compton's 1996 Encyclopedia does not have built-in support for wheel scrolling. In addition, the Universal Scrolling feature of the IntelliPoint software does not work in Compton's 1996 Encyclopedia.

RESOLUTION

To work around this issue, disable Universal Scrolling for Compton's 1996 Encyclopedia by adding the program to the Exceptions For Universal Scrolling list. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Mouse, and then click the Wheel tab.



3. In the Universal Scrolling area, click Exceptions.



4. Click Add, and then locate the executable file for Compton's 1996 Encyclopedia.



5. Click this executable file, and then click Open.



6. Click Close, and then click OK.



7. Close Control Panel.

MORE INFORMATION

This issue does not occur in Compton's 1998 Encyclopedia.

For more information about the Universal Scrolling feature and the Exceptions For Universal Scrolling list, please see the following articles in the Microsoft Knowledge Base:

Q185535 IntelliPoint: Description of Universal Scrolling Feature

Q185536 Description of the Exceptions For Universal Scrolling List

Additional query words: intelli point general invalid page fault winnt

Keywords : kb3rdparty kbenv kberrmsg intellipoint intellimouse mouse kbimu
Version : WINDOWS:2.2
Platform : WINDOWS
Issue type : kbbug