IntelliMouse Not Detected on a Gateway Solo 2100 Laptop

ID: Q189597


The information in this article applies to:
  • Microsoft IntelliMouse version 1.0
  • Microsoft IntelliMouse Pro version 1.0
  • Microsoft IntelliMouse TrackBall version 1.0
  • Microsoft Wheel Mouse version 1.0
  • Microsoft Windows 98


SYMPTOMS

When you install Microsoft Windows 98 on a Gateway 2000 Solo 2100 laptop computer, Windows 98 Setup may not automatically detect your IntelliMouse pointing device.


CAUSE

This behavior can occur because the Gateway 2000 Solo 2100 laptop computer checks for a 3-byte data packet from the mouse, and the IntelliMouse sends a 4-byte data packet.


RESOLUTION

To resolve this issue, use the Add New Hardware wizard to install the IntelliMouse, or use the PS/2 to Serial converter to connect the mouse to the serial port on the computer.

Additional query words: plug and play plug-n-play pnp detection bus

Keywords : kb3rdparty kbhw kbsetup intellimouse mouse trackball kbimu
Version : WINDOWS:1.0
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: August 9, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.