IntelliPoint: Mouse Does Not Work After You Remove IntelliPoint Software

ID: Q239677


The information in this article applies to:
  • Microsoft IntelliPoint software, versions 2.2, 3.0


SYMPTOMS

After you remove the Microsoft IntelliPoint software, your mouse buttons may no longer work.


CAUSE

This behavior can occur if both the following conditions are true:

  • You upgrade your operating system.


  • You remove the IntelliPoint software after you upgrade your operating system.


RESOLUTION

To prevent this issue from occurring, remove the IntelliPoint software before you upgrade your operating system.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 2.20 3.00 pointing device fails

Keywords : kbenv kbhw kbimu
Version : WINDOWS:2.2,3.0
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: October 14, 1999
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