IntelliMouse: Pointing Device Does Not Behave As Expected After Installing IntelliPoint Software

• Microsoft IntelliMouse version 1.0
• Microsoft IntelliMouse Pro version 1.0
• Microsoft IntelliMouse TrackBall version 1.0
• Microsoft IntelliMouse USB version 1.0
• Microsoft IntelliPoint software version 3.0

SYMPTOMS

After you install the Microsoft IntelliPoint software, you may experience any of the following symptoms:

• The pointing device may behave erratically.



• Some IntelliPoint features may not function properly.



• The mouse drivers may not load when you start the computer.

CAUSE

This behavior can occur if you install the IntelliPoint software when the pointing device is disabled in Device Manager.

RESOLUTION

To resolve this issue, remove the IntelliPoint software, enable the pointing device in Device Manager, and then reinstall the IntelliPoint software.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about how to troubleshoot device conflicts using Device Manager, please click the article number below to view the article in the Microsoft Knowledge Base:

Q133240 Troubleshooting Device Conflicts with Device Manager

Additional query words: 1.00 3.00 intelli point mouse jumpy errors pointer arrow cursor

Keywords : kbenv kbhw kbimu
Version : WINDOWS:1.0,3.0
Platform : WINDOWS
Issue type : kbbug