Mac Explorer IntelliMouse: USB Mouse Does Not Wake Computer

ID: Q243362


The information in this article applies to:
  • Microsoft IntelliMouse Explorer, version 1.0
  • Microsoft IntelliPoint software for Macintosh, version 1.0


SYMPTOMS

You may not be able to wake an Apple Macintosh computer when you move a mouse connected to the Universal Serial Bus (USB) port in the computer.


CAUSE

This behavior can occur if Macintosh operating system version 8.5.x or earlier is installed on the computer.


RESOLUTION

To resolve this issue, install Macintosh operating system version 8.6.

You can work around this issue by pressing any key on the keyboard to wake the computer.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 1.00 intelli point restore suspend macos

Keywords : kbenv kbhw kbimu
Version : MACINTOSH:1.0; WINDOWS|MACINTOS:1.0
Platform : MACINTOSH WINDOWS|MACINTOS
Issue type : kbprb


Last Reviewed: October 18, 1999
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