IntelliMouse USB: Cannot Restart Computer When You Connect Mouse to USB Port

ID: Q244000


The information in this article applies to:
  • Microsoft IntelliMouse Explorer, version 1.0
  • Microsoft IntelliMouse with IntelliEye, version 1.0
  • Microsoft IntelliMouse USB version 1.0


SYMPTOMS

When you connect one of the Universal Serial Bus (USB) pointing devices listed at the beginning of this article to the USB port in your computer, you may be unable to restart the computer.


CAUSE

These behavior can occur if the following conditions are true:

  • A Microstar MS-6167 motherboard is installed in the computer.


  • A pointing device is not connected to the PS/2 port in the computer.


RESOLUTION

To work around this issue, connect a pointing device to the PS/2 port in the computer.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1.00 mainboard input attach plug

Keywords : kb3rdparty kbhw kbimu
Version : WINDOWS:1.0; WINDOWS|MACINTOS:1.0
Platform : WINDOWS WINDOWS|MACINTOS
Issue type : kbprb


Last Reviewed: October 19, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.