The information in this article applies to:
SYMPTOMS
When you install the 16-bit Internet Explorer for Windows 3.1 from a
package created using the Internet Explorer Administration Kit (IEAK) 3.2a,
the Setup program terminates unexpectedly and Setup does not complete. This
happens when you use either a CD-ROM package or a download package, but it
does not occur with the floppy disk-based package.
CAUSEThe problem occurs when the IEAK 3.2a Wizard is run on a Windows 95 system that has Novell's Client 32 for Windows 95 software installed. With the Client 32 software, the 16-bit Windows 3.1 download and CD-ROM packages are corrupted during their generation. When the packages are run, the Setup program starts and displays a screen that says "Preparing for Setup". However, this screen disappears, and the setup for Internet Explorer does not complete. WORKAROUNDTo work around the problem, either remove the Novell Client 32 for Windows 95 from the system on which the IEAK will run, or run the IEAK Wizard from a system that does not have the Novell Client 32 installed. The 16-bit Internet Explorer Package for Windows 3.1 must be recreated after the Novell client has been removed. STATUS
Microsoft has confirmed this to be a problem with Microsoft Internet
Explorer Administration Kit version 3.2a. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words: hangs locks
Keywords : ieakgeneral |
Last Reviewed: September 8, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |