The information in this article applies to:
SUMMARY
This article describes possible problems that may prevent phone book updates from occurring properly. MORE INFORMATION
There are several possible reasons why phone book updates are not downloaded
to the client. In CMAK, you must click to select the Automatically download Phone book updates check box in the Set Up Connect Actions screen in the CMAK Wizard. You must also specify the name of the phone book to be downloaded and the Connection Point server name in the Specify Phonebook Files and Updates screen in the Connection Manager Wizard.
It is also possible that the phone book is not being posted correctly. Verify that the Application log in Event Viewer shows "Event 30006" for Source Phone Book Service. The details are: "A new phone book was detected." To test that the phone book server is set up correctly for updates, browse to the following test address (URL) http://servername/PBServer/PBServer.dll?OSArch=0&OSType=2&LCID=1033&OSVer=4.0.1381&CMVer=6.0.10.0&PBVer=0&PB=PBnamewhere servername is the name of your phone book server and PBname is the name of the phone book. This should generate a prompt to open or save the phone book .cab file. NOTE: This URL is all one line. It has been wrapped in the article for readability purposes. You can enable logging on the client side by modifying the .cms file. Edit the "0=cmdl32.exe %profile%" line in the [Connect Actions] section and add the following text: /no_deleteAfter editing, the section should appear as follows: [Connect Actions]If the 00000000.tmp file generated after making a connection is empty, the URL was not found. If you receive a "Cannot find service on server, bad request (405)" error message, the phone book name was not found. Check to make sure the permissions are correct. This can also occur if the phone book name contains an illegal character such as "&", "?", or "!". Additional query words: phonebook
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Last Reviewed: September 24, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |