Web Page Images Not Loaded in Internet Explorer

ID: Q154017

The information in this article applies to:

Microsoft Internet Explorer versions 2.0, 3.0, 3.01, 3.02 for Windows 95
Microsoft Internet Explorer versions 3.0, 3.01, 3.02a for Windows 3.1

SYMPTOMS

When you load a Web page using Internet Explorer, the images on the page may not be displayed. When this occurs, you receive one of the following error messages for each image on the page when you are using:

If you are using Internet Explorer for Windows 95, you receive the following error message:

Internet Explorer cannot open <filename>. The required Internet protocol is not installed, or the address might be invalid.

where <filename> is the name of the graphics file Internet Explorer is attempting to open.

If you are using Internet Explorer for Windows 3.1, you receive the following error message:

This program does not support the protocol for accessing '<filename>'.

where <filename> is the name of the graphics file Internet Explorer is attempting to open.

CAUSE

This behavior can occur if the Web page uses a <base href> statement that does not include a leading "http:" in the page's address.

RESOLUTION

The author of the Web page you are loading must change the <base href> statement to include a leading "http:" in the page's address. For example, if a Web page is named Example.htm, the <base href> statement should be changed to read:


<base href="http://www.example.microsoft.com/example.htm">

Additional query words: 2.00 3.00 3.01 3.02 3.02a ie2 ie20 ie3 ie30

Keywords : msiew95 msiew31
Version : WINDOWS:2.0,3.0,3.01,3.02,3.02a
Platform : WINDOWS
Issue type :