Internet Explorer Quits During Startup

ID: Q165284


The information in this article applies to:
  • Microsoft Internet Explorer version 3.01a for Macintosh


SYMPTOMS

When you start Internet Explorer 3.01 on a Macintosh computer with a Motorola 68020, 68030, or 68040 processor, the program may quit unexpectedly, or you may receive the following error message:

The application "Internet Explorer 3.01" can not be opened because an unexpected error occured.


CAUSE

This behavior occurs when the 32-Bit Addressing memory option in Control Panels is not selected.


RESOLUTION

To correct this issue, follow these steps:

  1. In Control Panels (click Control Panels on the Apple menu) and double- click the Memory Control Panels device.


  2. Click the 32-Bit Addressing check box to select it.


  3. Close the Memory dialog box, and then restart your computer.


Additional query words: 3.01

Keywords : kbenv msiemac
Version : MACINTOSH:3.01a
Platform : MACINTOSH
Issue type :


Last Reviewed: September 13, 1999
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