Err Msg: This Program Does Not Support the Protocol...

ID: Q166205

The information in this article applies to:
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02a for Windows 3.1

SYMPTOMS

When you click the Home, Search or any of the link buttons, you may receive the following error message:

This program does not support the protocol for accessing '<web site address>'
When this occurs, the corresponding Web page is not loaded.


CAUSE

There is not a leading "http://" in the page's address.


RESOLUTION

To resolve this issue, follow these steps:

  1. On the View menu, click Options.


  2. Click the Navigation tab.


  3. In the Customize section, click the link that is not working in the Page box.


  4. Add a leading "http://" (without quotation marks) to the page's address.


  5. Click OK.


Additional query words: 3.00

Keywords : kberrmsg msiew31
Version : WINDOWS:3.0,3.01,3.02a
Platform : WINDOWS
Issue type :


Last Reviewed: January 5, 2000
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