Problems after Restoring Older Registry or ERD

• Microsoft Internet Explorer for Windows 95
• Microsoft Internet Explorer for Windows NT 4.0
• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release version 2
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows 95 OEM Service Release version 2.1

SYMPTOMS

If you install Internet Explorer 4.0 and then restore a Windows 95 registry that was created before you installed Internet Explorer 4.0, or use a Windows NT Emergency Repair Disk (ERD) that was created before you installed Internet Explorer 4.0, you may be unable to start Windows 95, Windows NT 4.0, or Internet Explorer 4.0.

CAUSE

This problem occurs when you restore an older Windows 95 registry or you use an older ERD before you uninstall Internet Explorer 4.0.

RESOLUTION

To resolve this problem, use the appropriate method:

• If you are using the Web Integrated Desktop, use the Ieremove.exe tool to remove Internet Explorer 4.0. For information about how to do so, see one of the following articles in the Microsoft Knowledge Base:

  Q166313 Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe
  
  Q166314 Removing Internet Explorer for Windows NT 4.0 Using Ieremove.exe

  After you remove Internet Explorer 4.0 using the steps described in one of the articles listed above, you can reinstall Internet Explorer 4.0 if you want to.



• If you are not using the Web Integrated Desktop, reinstall Internet Explorer 4.0. After you reinstall Internet Explorer 4.0, you can uninstall it if you want to. For information about uninstalling Internet Explorer 4.0, please see the following article in the Microsoft Knowledge Base:

  Q174265 How to Uninstall Internet Explorer 4.0

MORE INFORMATION

If you have installed Internet Explorer 4.0, you must uninstall Internet Explorer 4.0 before you restore an older registry or use an older ERD. For more information about how to restore an older registry or use an older ERD after you have installed Internet Explorer 4.0, see the following article in the Microsoft Knowledge Base:

Q164538 Using Older Registry or Repair Disk with Internet Explorer 4.0

Additional query words: ie4 ie40

Keywords : kbenv osr2 win95 msiew95 msient NTSrv NTWkst
Version : WINDOWS:95; winnt:4.0
Platform : WINDOWS winnt
Issue type :