Err Msg: IEXPLORE Caused a General Protection Fault

ID: Q170935

The information in this article applies to:

Microsoft Internet Explorer version 3.02a for Windows 3.1

SYMPTOMS

When you close Internet Explorer after connecting to a secure Hyper Text Transfer Protocol (HTTPS) Internet site, you may receive the following error message:

Application Error
IEXPLORE caused a General Protection Fault in module MSHTML16.DLL at 000B:957C.

RESOLUTION

To resolve this problem, upgrade to Internet Explorer 3.03 for Windows 3.1.

To obtain Internet Explorer 3.03, please visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/download/

The following file is available for download from the Microsoft Download Center. Click the file name below to download the file:

Mshtml16.exe

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer version 3.02a for Windows 3.1.

Additional query words: 3.02a

Keywords : kberrmsg kbfile msiew31
Version : WINDOWS:3.02a
Platform : WINDOWS
Issue type :