Cannot Clear History List in Internet Explorer

ID: Q175331


The information in this article applies to:
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02 for Windows 95


SYMPTOMS

When you try to clear the history list in Internet Explorer, the history list may not be cleared.


CAUSE

This behavior can occur if any of the following conditions exists:

  • You are not currently logged on to Windows.


  • Password caching is disabled.


  • One or more of the files associated with Dial-Up Networking is missing or damaged.


  • Your password list file is damaged.


  • The Rna.pwl file (if it exists) is damaged.



RESOLUTION

To resolve this issue, follow the steps outlined in one or more of the following articles in the Microsoft Knowledge Base:

Q148925 Dial-Up Networking Password Is Not Saved

Q137361 Save Password Check Box Is Unavailable

Q141858 No Windows or Network Logon Dialog Box at Startup

Additional query words: 3.00

Keywords : kbtool kbui msiew95
Version : WINDOWS:3.0,3.01,3.02
Platform : WINDOWS
Issue type :


Last Reviewed: September 9, 1999
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