Error Msg: An Error Occurred in the Secure Channel Support

• Microsoft Internet Explorer for Windows NT 4.0
• Microsoft Internet Explorer for Windows 95

SYMPTOMS

When you attempt to use Internet Explorer to view a secure Web page, you may receive the following error message:

Internet Explorer cannot open the Internet site https://<address>. An error occurred in the secure channel support.

CAUSE

In Windows NT 4.0, this error message can occur if you reapply Service Pack 3 after you install Internet Explorer.

RESOLUTION

To resolve this issue, follow these steps to update the registry:

1. Click Start, and then click Run.



2. In the Open box, type regsvr32 rsabase.dll, and then click OK.

MORE INFORMATION

If you need to reapply Service Pack 3 for Windows NT 4.0 after you install Internet Explorer, choose "No" whenever you are prompted to replace newer files during the Service Pack 3 installation.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

Q174302 Errors Installing Service Pack 3 After Internet Explorer

Additional query words: 4.00 sp3

Keywords : kberrmsg msiew95 msient
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb