Err Msg: Internet Explorer Cannot Open the Internet Site...

• Microsoft Internet Explorer for Windows 95

SYMPTOMS

When you attempt to connect to a Web site using Internet Explorer, you may receive the following error message:

Internet Explorer cannot open the Internet site <address>. The connection to the server was reset.

CAUSE

This error message can occur if you are using the NetManage Transmission Control Protocol/Internet Protocol (TCP/IP) to connect to the Internet.

RESOLUTION

To resolve this behavior, remove the NetManage TCP/IP protocol from your computer, and then install the Microsoft TCP/IP protocol.

For information about how to remove the NetManage TCP/IP protocol, contact NetManage.

For information about how to install and configure the Microsoft TCP/IP protocol in Windows 95, please see the "How to Install the TCP/IP Protocol" section in following article in the Microsoft Knowledge Base:

Q138789 How to Connect to the Internet in Windows 95

MORE INFORMATION

You may also receive the error message if you use the Trumpet Winsock Point-to-Point Protocol (PPP). For information about how to remove Trumpet Winsock PPP from your computer, contact Trumpet.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 3.00 3.01 3.02 4.00 4.01 chameleon newt

Keywords : kb3rdparty kberrmsg msiew95
Version : WINDOWS:
Platform : WINDOWS
Issue type :