Err Msg: Load Error #35: Cannot Access Bce Server...

ID: Q181669

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

The information in this article applies to:

Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
Microsoft Internet Explorer versions 4.0, 4.01 for Windows NT 4.0
Microsoft Windows 98

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you install Internet Explorer, you may receive either of the following error messages:

Load error #35: Cannot access bce server
Load error #5: Initialize failed

Load error #35: Couldn't register with bce server
Load error #5: Initialize failed

CAUSE

This behavior can occur if you are using older Lexmark printer drivers.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, obtain and install the most current printer driver for your printer from Lexmark. For information about how to do so, contact Lexmark, or view the documentation included with your printer.

To prevent the error messages from appearing, remove the values from the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Lexstart.exe
HKEY_LOCAL_MACHINE\System\Currentcontrolset\Control\Print\Monitors\Lexmarkprintmonitor\Lexlmpm.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Lexmark\Markvision

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 4.00

Keywords : kbsetup msiew95 msient win98
Version : WINDOWS:4.0,4.01
Platform : WINDOWS
Issue type : kbprb