Err Msg: The Billing Address Used for This Credit Card has...
ID: Q188215
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The information in this article applies to:
-
Microsoft Internet Explorer for Windows 95
SYMPTOMS
When you use Microsoft Wallet, you may experience the following symptoms:
- When you attempt to use a Web page that supports Microsoft Wallet, your
address may not appear on the Web page.
- When you attempt to view credit card information in Microsoft Wallet,
you may receive the following error message:
The billing address used for this credit card has been deleted.
Please choose a new billing address.
When you attempt to choose a new billing address, the addresses stored
in the Windows Address Book (WAB) are not available. If you click New
Address, you can add a new address, but when you attempt to use
Microsoft Wallet, the same behavior occurs.
CAUSE
This behavior can occur if you install Microsoft Outlook 98 on your
computer after you install Microsoft Wallet.
RESOLUTION
To resolve this issue, disable data sharing. To do this, follow these
steps:
- Click Start, and then click Run.
- In the open box, Type "wab" (without quotation marks), and then click
OK.
- On the Tools menu, click Options.
- Click "Do not share information among Microsoft Outlook and other
applications. Address book data will be stored in an Address Book
(*.wab) file," click OK, and then close the Windows Address Book.
Note that since the Windows Address Book no longer shares data with
Outlook's Address Book, it may be necessary to type contact information in
both the Windows Address Book and the Outlook Address Book for it to be
available in all programs.
MORE INFORMATION
When Outlook 98 is installed, it modifies the Windows Address Book to share
information. When this occurs, Microsoft Wallet can not reliably read the
address information from the Windows Address Book. Disabling data sharing
allows Microsoft Wallet to read the Windows Address Book properly.
Programs that use the Windows Address Book include Outlook Express and
Internet Explorer. Most programs, including Microsoft Office programs, are
not affected by disabling data sharing. Microsoft Office programs use
the Outlook Address Book, which is the default Simple messaging application
programming interface (MAPI) address book.
Outlook Express uses the Windows Address Book exclusively. If you are using
Outlook Express you must type contact information into both the Windows
Address Book and Outlook 98's Address Book to ensure all addresses are
available to all programs.
In Internet Explorer, when you click Address Book on the Go menu, the
Windows Address Book is opened. To open the Outlook Address Book, click
Mail on the Go menu to open a new message, and then choose Address Book
from within Outlook 98.
Additional query words:
4.00
Keywords : kberrmsg kbtool msiew95
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb